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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rudy Kidder

September 12, 2023

5  out of  5 rating by Rudy Kidder
"Very good customer service very helpful an very polite and positive very willing to help I highly appreciate her service"

Michael Silver

September 7, 2023

5  out of  5 rating by Michael Silver
"Dawn responded to my request in a very timely manner. After discussing my need, she determined what needed to be done, and did it expeditiously."

Terry Schrumpf

September 1, 2023

5  out of  5 rating by Terry Schrumpf
"Was getting the shaft from my insurance company and desperately needed help. Not only did Alyssa give me escellent advice on my policy from a coverage standpoint, she help me save over 25% monthly off my existing policy. Super easy to work with, great follow up, extremely knowledgeable and professional, AND SAVED ME MONEY!!! highly recommend Alyssa and the agency for any of your insurance needs."

Sarah Wagner

August 14, 2023

5  out of  5 rating by Sarah Wagner
"Kari Bozic is my go to! Always fast to meet and exceed any insurance needs! SO glad I keep all my policies with this State Farm office. Not just my personal needs but I trust them with my Real Estate clients, especially the ones who relocate and will be needing auto and boat insurance as well."

Russell Bailey

August 9, 2023

5  out of  5 rating by Russell Bailey
"I've worked with Zack a couple times now very helpful very businesslike good place to do business"

Emily Pedersen

August 4, 2023

1  out of  5 rating by Emily Pedersen
"Most rude office staff I have ever encountered with an insurance agency. I highly suggest if you are looking for an agent/agency you look elsewhere."

Kelly Santarelli

August 1, 2023

5  out of  5 rating by Kelly Santarelli
"Excellent service!! I received a response right away and Alyssa was extremely helpful in answering all of my questions and walking me through the process."

Steven M. Caro

July 30, 2023

5  out of  5 rating by Steven M. Caro
"Alyssa, What an awesome person very helpful great follow up just an overall nice person gave great suggestions glad I had her on my side.. Steve"

Chris Kukawski

July 27, 2023

5  out of  5 rating by Chris Kukawski
"My initial experience switching over to State Farm Auto Insurance was very good. I worked with Alyssa, she is very knowledgeable courteous, and responsive. I would recommend this company based on my experience thus far."

Mike Ballara

July 6, 2023

5  out of  5 rating by Mike Ballara
"I have been a client of Michael Sullivan agency for many years for a good reason, great service. I have to highlight the service I got a couple of days ago from Alyssa Eckes for her dedication and relentless pursue of her duty to a client. My hat off to her. Thanks"

Thom O'Connell

May 30, 2023

5  out of  5 rating by Thom O'Connell
"We worked with Alyssa on getting home and auto insurance. She was friendly, knowledgeable, timely, and very direct about terms and coverages. I got a very good policy at a very good price, and she helped us understand every step of the way. Will absolutely return should we need any new policies."

B. B.

May 22, 2023

5  out of  5 rating by B. B.
"Alyssa has been super helpful from the start! We moved from the west coast and she guided us patiently through all the steps to set up all different kinds of insurance policies. We couldn't have asked for more. Great customer service, always prompt responding and good rates too."

Erika Lopez

May 11, 2023

5  out of  5 rating by Erika Lopez
"I did an online quote and the very next day Alyssa called me. She was extremely helpful answered all of my questions and went above and beyond. In a matter of minutes I had new and affordable car insurance.Thank you so much again Alyssa!"

Daysie Carpal

May 2, 2023

5  out of  5 rating by Daysie Carpal
"Always helpful n fast solution for your problem"

Palma Frable

April 28, 2023

5  out of  5 rating by Palma Frable
"The ladies (Wendy 🙌) at Dawn Sullivan’s State Farm office are always courteous, and provide an awesome customer service experience!"

Amy Finnell

April 16, 2023

5  out of  5 rating by Amy Finnell
"We were very pleased with the competitive rates and the personal service from Alyssa Eckes!!"

gregg mcdonough

February 10, 2023

5  out of  5 rating by gregg mcdonough
"Everything went great, had everything handled in 10 mins"

Connie Catanese

January 31, 2023

5  out of  5 rating by Connie Catanese
"Made buying insurance stress free."

Robert Schreiber

January 24, 2023

5  out of  5 rating by Robert Schreiber
"Johanna Blanco was very pleasant to do business with. She answered all of my questions to my full satisfaction. And she saved me loads of money. Thanks"

Andrew Hopkins

January 5, 2023

5  out of  5 rating by Andrew Hopkins
"Alyssa was fantastic to deal with. Made a stressful process super easy and got me a great discount!"

chris taylor

December 22, 2022

5  out of  5 rating by chris taylor
"Kari Is the best."

Steve Madura

December 9, 2022

5  out of  5 rating by Steve Madura
"Called to get a quote for a BTR in the Cape Coral area. I spoke with Alyssa who was beyond helpful! As a local, she gave me some great tips for several vendors that may be helpful to my investment, as well as some things to consider regarding the tricky insurance situation in the state of Florida. Overall, she was pleasant, personable and kind. Keep her around...and give her a raise!"

Steven McDowell

November 15, 2022

5  out of  5 rating by Steven McDowell
"Just got auto insurance from agent Alyssa Eckes. She helped me through the details of Florida insurance for non-residents. Very efficient and pleasant to work with. Great price."

Andrea Cipriani

November 5, 2022

5  out of  5 rating by Andrea Cipriani
"Terry is a gem! She got my claim settled very quickly! Awesome person! Jeanette was great too! Great ladies, much appreciated!"

Oleg K

November 4, 2022

5  out of  5 rating by Oleg K
"Adenia, and the entire team is amazing, honest, punctual and truly provide an essential service for Lee County and beyond. I have been with them for over two years and they have always addressed all and any questions or concerns I've had. Adenia and everyone else at team Sullivan - Thank You!"